Privacy Policy

Jashni ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase on our website. By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Contact details such as your name, billing and shipping address, phone number and email address.
Order and transaction information such as the items you view, add to cart or purchase, and payment confirmation details.
Payment information processed securely by our payment gateway. We do not store your full card or bank details on our servers.
Device and usage information such as your IP address, browser type and how you interact with our website, collected through cookies and similar technologies.

How We Use Your Information

To process and fulfil your orders, arrange shipping and handle returns or exchanges.
To communicate with you about your orders and provide customer support.
To send you marketing and promotional communications, where you have consented, which you can opt out of at any time.
To detect and prevent fraud and to keep our website and your account secure.
To comply with applicable laws and respond to valid legal requests.

How We Share Your Information

We may share your personal information with service providers who perform services on our behalf, such as payment processing, shipping and logistics partners, and analytics providers. We may also disclose information to comply with legal obligations or to protect our rights. We do not sell your personal information.

Cookies

Our website uses cookies to enable essential functionality, remember your preferences and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect your experience.

Data Retention & Security

We retain your personal information for as long as necessary to fulfil the purposes described in this policy and to comply with legal requirements. We use reasonable technical and organisational measures to protect your information, though no method of transmission over the internet is completely secure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond to your request in accordance with applicable law.